Experts say companies switch email service providers (ESPs) on average about every two years. If you’ve been through such a grueling process as this, you might wonder why switching is such a common occurrence when it can be so costly and time-consuming. Obviously, if a poor choice was made the first time around (perhaps due to Shiny Things Syndrome), then it’s harder to make the existing ESP work. Ditto if your organization has simply (and unexpectedly) […]