Expert blog posts on email deliverability and related topics, including how to improve email deliverability, email marketing deliverability and email authentication.

False Spam Complaints: The Damage They Do and How to Avoid Them

2021-11-09T21:09:14+00:00

Many people continue to use the Spam button to opt out of emails, rather than bother to unsubscribe. They don’t care or realize that the Spam button works against you, the email marketer. They only know they don’t want to hear from you any longer and flagging your email as spam will make it go away. Knowing this, you’re probably not surprised to learn that marketing email results in more spam complaints than any other type […]

False Spam Complaints: The Damage They Do and How to Avoid Them2021-11-09T21:09:14+00:00

How to Respond to a Low Response Rate

2021-11-09T21:09:19+00:00

One of the best things about email marketing is that it’s easy to measure the effectiveness of your effort. But it’s hard to analyze data if the numbers just aren’t there. Sometimes, an email tanks. However, that doesn’t mean you can’t still learn from it. There are several types of responses that are useful to measure. Unsubscribe Rate is a good thing because it can tell you that the recipients aren’t interested in your products or […]

How to Respond to a Low Response Rate2021-11-09T21:09:19+00:00

Divide and Conquer: Strategies for Segmentation

2021-11-09T21:09:20+00:00

If you’re looking for a quick way to make a big impact in your deliverability and response rate, consider list segmentation. With email marketing, relevance is key. You want to target your email content, offers, and even subject lines to match the interests of each recipient. If your email marketing solution enables your relational database to generate messages using dynamic content for specific contacts on the fly, more power to you. But you can gain much […]

Divide and Conquer: Strategies for Segmentation2021-11-09T21:09:20+00:00

3 Goofs That Make Welcome Emails Unwelcome

2021-11-09T21:09:47+00:00

Welcome emails are a chance to best way to make a good first impression and also an email deliverability best practice we strongly encourage. But these seemingly harmless automated messages can work against you if you’re not careful in using them, even as a best practice. Remember, a welcome email can help email deliverability by being anticipated, opened and possibly even acted upon. That shows the ISPs engagement, an increasingly important factor in measuring the validity of your email marketing messages. You […]

3 Goofs That Make Welcome Emails Unwelcome2021-11-09T21:09:47+00:00

Re-Design With Care: New Design Dampens Email Deliverability

2021-11-09T21:10:56+00:00

We probably don’t associate email design and email deliverability. Really, the latter gets us delivered and the former gets us results, right? No connection. Yes connection. Your subscribers get to know the look and feel of your email design and branding over time. They might not open nor click on every email offer, but they still recognize your email in their inbox, no matter your email design. So when you change that up and use a new […]

Re-Design With Care: New Design Dampens Email Deliverability2021-11-09T21:10:56+00:00

Content as Email Deliverability Best Practice

2021-11-09T21:11:04+00:00

Want an easy way to great email deliverability? Focus on great content. When people want what you’re sending, they await your emails and open them at a much higher rate than other emails. That engagement looks good in the eyes of the ISPs, improving your sender reputation, and they are more likely to let your emails through their gateways as a result. What is great content? Great content is relative. It could be funny cartoons. Or great […]

Content as Email Deliverability Best Practice2021-11-09T21:11:04+00:00

They’re not Against You: The ISPs Are on Your Team!

2021-11-09T21:12:41+00:00

When your legitimate emails are blocked or you find your company graylisted, it can be easy to start thinking the ISPs are against you, or maybe against your email service provider. But they’re not against you! The ISPs really are your friends. They want to get your emails delivered to the people that want them, they really do. They are blocking spam in order to serve who? Their customers. And in serving their customers, part of […]

They’re not Against You: The ISPs Are on Your Team!2021-11-09T21:12:41+00:00

“He’s Just Not That Into You”

2021-11-09T21:12:42+00:00

A few years ago, the best-selling self-help book “He’s Just Not That Into You” was all the rage, teaching single women everywhere to recognize the signs of a disinterested man rather than make excuses for him. The book tried to make clear that it wasn’t necessarily that a guy is too busy, or too shy, or too scared after a bad relationship to reciprocate her feelings and attention. Rather, the book explained, often that guy just […]

“He’s Just Not That Into You”2021-11-09T21:12:42+00:00

Yaaawwwn….Are You the Cause of That List Fatigue?

2021-11-09T21:12:44+00:00

List fatigue is what happens when people get tired of hearing from you. Their name might be on your in-house email list for a bona fide reason, but they are done with those emails. Bored by them. Don’t want them any longer. Thank you very much but good bye. The other day, we talked about the signs, so you can recognize list fatigue before it gets out of control and leads to a diminishing email marketing […]

Yaaawwwn….Are You the Cause of That List Fatigue?2021-11-09T21:12:44+00:00

Is Your Email Tiring? How to Spot List Fatigue

2021-11-09T21:12:45+00:00

It’s easy to play ostrich with email. We can spend all kinds of time upfront on email design and copywriting, refining subject lines and calls to action, crafting strategies and offers, but in the end, it’s what happens at the inbox that really matters. And we need to pay attention. Sure, we still have all the time required upfront on the design and offers, but we also need to spend a lot of time looking at […]

Is Your Email Tiring? How to Spot List Fatigue2021-11-09T21:12:45+00:00
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